Refund & Return Policy

Adaptive Policy

As part of our commitment to transparency, our website is being refined and reedited repeatedly to better match our users' consents and their preferred personal utmost experience.

1. Digital Nature of Products

Due to the nature of digital goods (PDF files, digital books), which are transmitted instantly upon fulfillment, we generally do not accept returns. These products cannot be physically "returned" or retrieved once sent to your email.

2. Customer Protection & Quality Resend

We are committed to providing high-quality music theory references. If you receive a product that has mistakes, flaws, or formatting issues, we offer a Quality Resend Guarantee. We will resend a corrected and improved version of the product at no additional cost.

3. Legal Integrity & Mutual Protection

We strictly abide by international standards for digital commerce to foster a safe and professional environment. Both the consumer and the owner (Hamza Eljaouhari) are protected by these robust clauses to proactively prevent conflictual issues. Our policy is designed to assure stakeholders of the project's viability and legal performance.

The owner’s liability is strictly capped at the amount of the individual purchase, and the customer is protected by our guarantee of high-quality digital delivery. This framework ensures a transparent relationship where everyone is free of undue responsibility.

4. Requesting Assistance

To request a corrected version or if you have issues with your purchase, please email us with your order details at h.eljaouhari.code@gmail.com.

5. Contact Information

Email: h.eljaouhari.code@gmail.com
Phone: +212 07 74 57 41 25
Address 1: 9 Avenue de la paix, Châtillon, 92320 France
Address 2: Avenue Al Maghreb Al Arabi, Ouarzazate, 40000 Maroc